After Sales Support

After Sales Support

Running into issues with your system?

As a CEC Approved Solar Retailer, we’re committed to providing customers with outstanding customer service from consultancy and design through to installation.

This page is designed for existing customers to report system issues, concerns, or to enquire about the system’s operation and performance. We put a high value on user feedback and would also love to hear from you about our service and the support provided.

Please complete the form on this page and include the following to speed up the process:
1. When the issue commenced or when it was first noticed
2. A detailed description of the issue and any other relevant information which could help our technicians evaluate the situation
3. The specific component or service that is causing the concern

We will do our best to respond as quickly as
possible.