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Rating
348
reviews
The installation was very smooth and the solar-edge system is working very well
Very professional and efficient
SEA did a great job for us. Easy to deal with on the phone and Shane had any questions covered or got back to me with answers. SEA arranged good subcontractors for the install even though we are a long way out-of-town. The system works really well and is getting smarter everyday with Amber electricity doing some cool stuff as a virtual power plant, saving us even more good money! It took a bit longer to get finalised than I had hoped (but finding sub-contractors to travel that far slowed things) and the Solar edge inverter model does not monitor individual panels which I had expected from previous experience, but that was my oversight of reading of the fine print I think. I have no hesitation to recommend SEA for your solar install. I'd would use them again for sure, but I don't expect I'll ever have to as the system will probably go on longer than me.
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We recently upgraded our solar energy system to 6.6 kW as our electricity bill has increased a lot. Looking for the right provider and products is very daunting. We received a number of quotes from ridiculously cheap to very expensive. We chose Smart Energy Answers (SEA) as we found them very professional in their approach, installation, warranty and follow up. They made a home visit to start with and discussed what we had in mind and our expectations. They then went about preparing a proposal and layout of the solar panels and discussed the panels and inverter which would meet our needs. They also recommended that we leave our existing system as it is as it was still generating electricity. We were happy with the proposal and products as compared to the other providers, as they discussed everything in great detail and provided written guarantees of the energy the system would generate each year and for how many years. We went ahead with the proposal and were then contacted by their design engineer to finalise the design. Thereafter within a week the installation took place and several follow ups regarding our satisfaction of the installation and to inform us of the process of connecting with the grid through our energy provider. The system is working just how it was explained in the proposal. I have not seen such good customer service and follow up. We are very impressed with SEA and would recommend them any day. We are able to monitor by way of an app how much electricity the system is generating every half an hour and hope to save a good amount of money on our electricity bill thanks to SEA
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I recently had my solar solution installation done through Smart Energy Answers. I have chosen a 9.24 kW system with HT Smart (HT54-18X 440) panels, Enphase IQ7A Microinverters, and the Tesla Powerwall 2. Starting from the online video consultation with Taimoor Ahmed till the installation and after service calls, I couldn't be more impressed with the service I received. First and foremost, the consultation process was thorough and informative. I was delighted that I had an electrical engineer as my solar consultant instead of a regular salesperson. Although I have done some research on SolarQuotes and on Google, Taimoor has provided me with additional knowledge and offered me various options for the solar solution. I am aware that SEA is the preferred partner for SolarEdge products, but he did not push me too much as I was keen to go with Enphase and Tesla. What I liked about his approach is that he insisted me to further research on various panels, inverters, and batteries. For example, I did my own research on PVEL panels test results to verify if the solar panels are any good. Finally, he explained me the Nectr bundle offer and honoured my request to have the in-house installation team for my installation. The installation process itself was smooth. John and his installation crew Hernan and Renata arrived early. It was a hot December day, but the guys did a very meticulous job. They were a bunch of good guys and I found John to be a very friendly Greek. The installation was completed without issues and John also assisted me with the apps, power switches and operational basics. Furthermore, the communication from support and service team was excellent. They kept me informed every step of the way, from scheduling to installation to post-installation follow-up. Since having the solar panels installed, I have seen a significant reduction in my energy bills, and I feel good knowing that I am doing my part to reduce my carbon footprint. In future if there are any issues arise with my system, I may update how SEA is providing me support services. Till this date, I am extremely satisfied with the quality of work provided by SEA. I would not hesitate to recommend SEA to anyone.
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recently had solar panels installed on my home, and I couldn't be more pleased with the results. From start to finish, the entire process was seamless and efficient. The team was incredibly professional and knowledgeable, guiding me through each step of the installation process. Not only am I thrilled to be reducing my carbon footprint and contributing to a cleaner environment, but I'm also enjoying the significant savings on my energy bills. Overall, I recommend Smart Energy Anwer for anyone considering solar panel installation. Their commitment to quality, expertise, and customer satisfaction is evident in every aspect of their work. Thank you to the entire team for a job well done!
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This company responded and agreed to a dofficult installation at short notice iver the christmas period. They installed panels professionally on the day they said they would and communicated well before during and after.
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Professional installer, able to overcome our terracotta roof tiles for the panels installation (we were refused service by another company due to the terracotta tiles). The job was executed perfectly in 1.5 days, which includes 29 panels, an inverter and a battery.
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