What our customers say
reviews
4.9
I went with SEA as they offered a good system at a good price but the clincher was the ability to pay by the month over five years interest free thru a VPP option. We hit a few snags with our system (the production of energy did not meet the average rates quoted by SEA as there had been a mistake in the design process) but SEA were incredible in resolving the issue, looking for solutions and working through it patiently to make us happy - firstly they came and moved some panels to better locations, then they added twelve more panels to make sure were were getting the maximum energy for our location and roof design. It is so rare that a business can admit fault and work to rectify it - I have to say that SEA customer service and tech support are the best ! They are very responsive, they listen and they are tenacious, never giving up until the issue is resolved. I would call out Ikram in particular as he was incredible in working with me to fix the problems. As a customer it’s disappointing when things don’t go to plan but that’s when you find out what kind of company you’re dealing with - the kind that counts the money and disappears or the kind that wants to ensure you have the best solution possible and SEA are definitely the latter ! The best ! We now have a fully working system producing the maximum amount of energy possible for our roof and we are very happy. Nice work SEA and Ikram !
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Firstly, the salesperson/technician gave excellent system details and no BS. Their warehouse is huge and clean, with all products in stock and on display. They explained each alternative, providing details of each product's manufacture and warranty backing. Installation was quick and efficient; I have no complaints at all. Excellent company.
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Excellent service all around on a slightly complex solar installation with Tesla battery. The only properly accredited CEC company near me. The whole industry is a mine field and after receiving different and conflicting advice from multiple quotes I went with SEA because Rod was trustworthy and knowledgeable and importantly has provided excellent service post- installation. Highly recommended!
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From the initial consultation, Oren was very knowledgeable and helpful. He answered our questions and recommended the best value system for our requirements. From the moment I decided to go with Smart Energy Answers, communication was excellent. All paperwork was handled very efficiently by the office staff, and within one week, our system was online. The installation was very professional, with regular updates on the progress, and the team was happy to answer any questions. The post-installation follow-up was thorough. I had an excellent experience with Smart Energy Answers and would highly recommend their services.
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Very professional service and advice which followed our needs. Daniele is an exceptional sales and relationship manager, we thank him for his dedication and support. Highly recoment SEA for any solar installation. Thank you guys, you are great!!
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Very happy with the installation, very professional team.
Great service. Great installation experience. Did what they said they'd do - no drama.
A week ago we had our old solar system removed and replaced by a new system from Smart Energy. We had four different quotes, and the best of them was prepared by Oren Ben - Moshe. Removal and installation was done by , Tim Duggan and his capable team very quickly and professionally. System is working very well, and with the inverter app we can monitor production and consumption easily. Job well done , very pleased with the outcome!! J& J Kumpula.
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