
SHORT ANSWER
Amber is likely to suit households seeking dynamic wholesale-market optimisation, while GloBird ZEROHERO can be particularly attractive for homes with large batteries and EVs that can use its 12pm to 3pm $0/kWh window. GloBird publishes a 50kWh/day ZEROCHARGE fair-use provision based on a standard 28-day billing cycle, equivalent to approximately 1,400kWh across that reference cycle. By comparison, the regulated Solar Sharer Offer provides up to 24kWh/day, equivalent to 672kWh over 28 days. On that basis, GloBird’s published free-power allowance is a little over twice as large.
Installing a home battery is only part of the energy-saving equation.
Once your battery is installed, how you charge it, when you discharge it, how you use your solar, and which electricity plan or Virtual Power Plant you connect it to can significantly affect the financial return from your system.
Two options attracting increasing attention from Australian battery owners are Amber Electric and GloBird ZEROHERO.
Both can help battery owners shift electricity consumption away from expensive periods, but they use very different strategies.
Amber provides access to wholesale electricity pricing and uses SmartShift automation to respond dynamically to changing market conditions. Amber currently charges a $25 monthly subscription and passes through wholesale electricity pricing rather than offering fixed retail usage rates. Amber subscription information.
GloBird ZEROHERO takes a more structured approach, providing three hours of $0/kWh electricity each day, a potential $1 daily evening credit, a higher evening feed-in tariff, and optional additional VPP functionality for compatible batteries. GloBird ZEROHERO.
There is also another major difference.
GloBird’s free-power allowance is substantially larger than the allowance under the Australian Government’s standard Solar Sharer Offer.
For households with large batteries, EVs and other flexible electrical loads, that can materially change the economics.
So which option is better?
GloBird’s published 50kWh/day fair-use provision is a little over twice the 24kWh/day allowance under the regulated Solar Sharer Offer, which is available in NSW, SA and SE QLD only.
Key takeaways
| Feature | Amber | GloBird ZEROHERO |
|---|---|---|
| Core strategy | Dynamic wholesale electricity optimisation | Structured battery-focused energy plan |
| Electricity pricing | Variable wholesale pricing | Retail tariff with defined battery incentives |
| Subscription | $25/month | None |
| Guaranteed free-power window | No | Yes, 12pm to 3pm |
| Published free-power allowance | No fixed allowance | Up to 50kWh/day, averaged across a 28 day cycle. |
| Equivalent 28-day free-power reference | N/A | Approx. 1,400kWh, based on GloBird’s published 50kWh/day provision |
| EV charging | Automated charging around favourable wholesale prices | Potential $0/kWh charging from 12pm to 3pm |
| Evening reward | Market dependent | Up to $1/day subject to conditions |
| Evening export | Variable wholesale export price | up to 10c/kWh in total for first 15kWh from 6pm to 9pm |
| Potential upside | Can benefit strongly from wholesale price volatility | More predictable recurring benefits |
| Price certainty | Lower | Higher |
| Potentially best suited to | Customers comfortable with market variability and automation | Battery and EV owners able to shift significant consumption into the free period |
| Available in | ACT, NSW, QLD, SA, VIC | NSW, SA, QLD (Energex), VIC |
Plan terms, tariffs, eligibility and fair-use provisions can change. Customers should confirm the current retailer offer before switching.
Amber takes a fundamentally different approach from most traditional electricity retailers.
Rather than offering conventional fixed or time-of-use retail electricity pricing, Amber provides customers with access to wholesale electricity prices.
Wholesale prices change according to electricity supply and demand. Amber currently charges customers a $25 monthly subscription and passes through wholesale electricity costs rather than making its margin on electricity usage. Amber subscription information
For customers with compatible batteries, Amber’s SmartShift technology can optimise when the battery charges and discharges.
The objective is straightforward: buy or store energy when it is inexpensive, then use or export stored energy when electricity becomes more valuable.
For customers willing to accept electricity-market variability, this can create attractive opportunities.
The trade-off is that the result is less predictable.
Amber does not guarantee that electricity will cost 5c, 10c or any other specific amount during a particular window. Wholesale prices vary and can sometimes become extremely cheap or even negative, while at other times they can rise sharply.
Amber becomes particularly interesting when there is a large difference between cheap and expensive electricity periods.
During periods of abundant solar and renewable generation, wholesale electricity prices can fall significantly.
Later, when solar generation falls and electricity demand rises, wholesale prices may increase.
A battery can potentially take advantage of this difference.
Charge when electricity is cheap. Use or export when electricity is expensive.
Amber’s automation can make this strategy much more sophisticated than manually scheduling a battery. Customers with significant storage and export capacity may also benefit when wholesale prices become particularly volatile.
However, wholesale volatility can occur in both summer and winter.
For that reason, we do not recommend choosing an electricity retailer purely based on the season.
GloBird ZEROHERO takes a different approach.
Instead of relying primarily on wholesale market volatility, it provides battery owners with a series of defined daily incentives.
$0.00/kWh between 12pm and 3pm every day
For customers joining from 1 July 2026, GloBird currently offers this free usage window on eligible standard electricity circuits. Controlled loads and dedicated circuits are excluded from the free usage rate.
Source: GloBird ZEROHERO
That free window can potentially be used to:
For households that can move large amounts of electricity consumption into this period, the value can become substantial.
From July 2026, many Australian households are hearing more about three hours of free electricity every day.
First, an important point about where the Solar Sharer Offer applies.
The Solar Sharer Offer is only available in New South Wales, South Australia and South East Queensland. These are the regions covered by the Default Market Offer framework administered by the Australian Energy Regulator. Victoria operates under a separate framework and is not included, and the ACT is not covered either.
That matters for two reasons.
If you are in NSW, SA or SE QLD, you have a genuine choice between the regulated Solar Sharer Offer and a market offer such as GloBird ZEROHERO, and the comparison below is directly relevant to you.
If you are in Victoria, there is no Solar Sharer Offer. A plan like GloBird ZEROHERO is currently one of the few ways to access a daily free-power window at all, which arguably makes it more significant for Victorian households, not less.
The Australian Government’s Solar Sharer Offer provides eligible households with a three-hour free electricity window under the regulated offer framework.
Under the standard Solar Sharer Offer, households can access up to 24kWh of free electricity per day during the three-hour window.
Electricity consumed above the 24kWh allowance may be charged under the applicable offer.
For many conventional households, 24kWh is a generous amount.
But the energy requirements of a highly electrified home can be very different.
a 30 to 50kWh battery
one or two EVs
electric heating and cooling
heat-pump hot water
pool equipment
other flexible electrical loads
A home with these loads can potentially use far more than 24kWh when deliberately shifting consumption into
a free-power window.
What does that mean in practical terms?
Using a standard 28-day reference cycle:
Solar Sharer Offer: 24kWh x 28 days = 672kWh
GloBird ZEROHERO: 50kWh x 28 days = approximately 1,400kWh
GloBird’s published reference is therefore a little over twice the free-energy allowance of the standard Solar Sharer Offer. For an average household this difference may not always matter. For a highly electrified home charging both a large battery and an EV, it can be a significant advantage.
Both offers work in a similar way, with a defined free window each day and a reasonable-use limit on how much free electricity you can draw.
Free Power Feature | Government Solar Sharer Offer | GloBird ZEROHERO |
|---|---|---|
| Available in | NSW, SA, SE QLD | NSW, SA, QLD (Energex), VIC |
| Free electricity window | 3 hours/day | 3 hours/day |
| Window timing | 11am to 2pm (NSW, SE QLD), 12pm to 3pm (SA) | 12pm to 3pm |
| Free electricity allowance | Up to 24kWh/day | 50kWh/day averaged on standard 28-day billing cycle |
| Equivalent over 28 days | 672kWh | Approx. 1,400kWh |
| Relative reference allowance | 1x | Approx. 2.08x |
| Type of offer | Regulated standing offer | Market offer |
| Large battery charging | Useful | Significantly more capacity available |
| EV + home battery combination | Can reach allowance quickly | Much more suited to high flexible loads |
| EV charging permitted | Yes, on eligible circuits | Yes, on eligible standard circuits |
One further difference worth noting: the windows are not always the same time of day.
The Solar Sharer window runs from 11am to 2pm in NSW and South East Queensland, and 12pm to 3pm in South Australia. GloBird’s ZEROHERO window runs from 12pm to 3pm for customers joining from 1 July 2026.
For NSW and SE QLD households, that one-hour shift can matter. It changes how the free window overlaps with your own solar production, and it changes whether your EV is home in time to use it.
GloBird’s published allowance is a little over twice the size of the Solar Sharer allowance, 50kWh compared with 24kWh.
For a typical household that difference may never matter. For a home running a large battery alongside an EV, it can matter a great deal.
It is worth being clear about what is being compared. The Solar Sharer Offer is a regulated minimum that qualifying retailers must make available. It sets a floor, not a ceiling. Retailers remain free to offer market products with different windows, allowances and conditions, and several do. GloBird ZEROHERO is one of them, and it should be compared against other market offers as well as against the regulated baseline.
Why the Size of the Allowance Matters for Large Batteries
Consider a household with a 40kWh battery.
After a sunny day, that battery may already be full and need little or no grid charging. After two or three overcast winter days, the same battery could need a substantial top-up.
A household’s free-window energy requirement is not the same every day. It is driven by weather, season and how much the household has used.
On the days when grid charging is genuinely needed, typically the days when solar has underperformed, a larger allowance gives a high-energy household more room to recover the battery within the free window.
Is your EV regularly parked at home between 12pm and 3pm?
If the answer is yes, GloBird ZEROHERO deserves serious consideration.
EV charging is one of the largest flexible electrical loads available to most households.
The Australian Government itself identifies EV charging and home battery charging as high-energy activities that can be shifted into free-power periods. Solar Sharer Offer
With ZEROHERO, eligible electricity consumption from 12pm to 3pm is currently charged at $0/kWh on standard circuits, subject to the plan’s conditions and fair-use provision.
That means you could potentially use the same three-hour period to charge your home battery + charge your EV + run other flexible household loads.
For someone who works from home, has flexible hours, works shifts, is retired, has a second EV that spends more time at home, or simply has the vehicle parked at home during the afternoon, this can materially change the economics of the electricity plan.
A 24kWh free allowance sounds generous until you combine a home battery with an electric vehicle.
The limit is easier to reach than most people expect, because it is really a limit on how much power you can draw at once across three hours.
Consider a household charging both:
| Load during the free window | Rate | Energy over 3 hours |
| Home battery charging | 8kW | 24kWh over 3 hours |
| EV charging | 7kW | 21kWh over 3 hours |
| Combined | 15kW | 45kWh over 3 hours |
There is a useful way to think about both allowances.
A 24kWh allowance across three hours works out to roughly 8kW of continuous draw. A 50kWh allowance works out to roughly 16.7kW.
That reframing makes the comparison much clearer.
A single 7kW EV charger uses most of the 8kW available under the Solar Sharer allowance on its own. Add battery charging, air conditioning or hot water and a household will pass 24kWh well before the three hours are up.
Reaching GloBird’s 50kWh provision is a different matter. Around 16.7kW of sustained draw generally requires a three-phase connection or an unusually high-capacity single-phase service. Most homes will not approach it.
The realistic picture: the 24kWh allowance is easier to exceed than it sounds, and GloBird’s higher provision gives well-equipped homes genuine headroom above it, particularly homes with three-phase supply, larger battery inverters or higher-output EV charging.
Your electrical supply capacity and charging rates will determine how much of any free window you can actually use. This is worth checking as part of your system design.
Amber also offers a sophisticated EV proposition.
Rather than providing a fixed free period, Amber allows EV charging to respond to variable wholesale electricity prices.
Amber currently recommends that some flexible EV users consider opportunity-charging settings around 5 to 10c/kWh during the day and 10 to 15c/kWh overnight. These are suggested optimisation thresholds, not guaranteed Amber electricity rates. Amber EV guidance
Actual wholesale prices can be lower, higher or sometimes negative.
The Fundamental Difference
Amber: “Charge my EV when electricity becomes cheap enough.”
GloBird ZEROHERO: “If my EV is connected from 12pm to 3pm, eligible usage during that period is charged at $0/kWh.”
Amber can potentially produce exceptional charging opportunities when wholesale prices become extremely low or negative, but those opportunities are market dependent.
GloBird’s attraction is certainty and simplicity.
If your EV is reliably at home during the free-power window, knowing there is a recurring $0/kWh usage period may be more valuable than waiting for wholesale prices to reach a particular level.
EV Owner Decision Guide
| Your EV Charging Profile | Potentially Better Fit |
| EV regularly home from 12pm to 3pm | GloBird ZEROHERO |
| Work from home | GloBird deserves serious consideration |
| Large EV battery requiring substantial charging sessions | GloBird ZEROHERO |
| Large home battery + EV | GloBird’s larger free-power allowance is a major advantage |
| EV usually arrives home after work | Amber may offer greater flexibility |
| Want predictable free charging periods | GloBird ZEROHERO |
| Happy for software to wait for favourable market conditions | Amber |
| Want exposure to potentially negative wholesale prices | Amber |
| Need charging flexibility at many different times | Amber may suit better |
The key question is not simply whether you own an EV. It is: when is your EV connected, and how much energy does it need each week?
GloBird also currently offers customers a $1 credit for an eligible ZEROHERO day.
To qualify, grid consumption during the evening period from 6pm to 9pm must remain below GloBird’s specified threshold, currently less than 0.03kWh per hour, subject to the current plan conditions.
This is particularly relevant to battery owners.
A properly sized and sufficiently charged battery can potentially supply the household through the evening peak without relying materially on the grid.
If the credit were achieved every day of the year, it could represent up to $365 per year in bill credits.
Actual results depend on battery capacity, state of charge, household consumption and GloBird’s applicable terms.
GloBird also currently offers a up to 10c/kWh in total feed-in tariff for the first 15kWh exported between 6pm and 9pm each day under the relevant ZEROHERO feature.
Source: GloBird ZEROHERO Partner
That creates a relatively simple energy strategy:
Charge during the $0/kWh period.
Use your battery to avoid evening grid imports.
Potentially export surplus stored energy during the rewarded evening window.
This is a very different proposition from Amber’s variable wholesale strategy. It is easier to understand and potentially easier for households to plan around.
There is an important distinction between ZEROHERO’s core plan features and its optional managed VPP
functionality.
According to GloBird, the standard ZEROHERO plan provides the core plan benefits, while the optional VPP
layer is limited to compatible battery systems.
Current GloBird VPP compatibility list
As at August 2026, GloBird lists the following brands as compatible with its optional VPP functionality:
AlphaESS
Anker
Neovolt
Redback
SAJ
Sigenergy
SolaX
Solis + Dyness
Sungrow
WHES
This means a battery owner may still be able to benefit from ZEROHERO’s core plan features even if their battery is not currently on the optional managed VPP compatibility list.
Compatibility and eligibility should always be checked before switching.
Winter can make GloBird particularly interesting for homes with large batteries.
Solar production is typically lower, while household energy consumption may rise because of heating.
A battery that comfortably reaches 100% from solar during summer may not achieve the same result during winter.
Being able to grid-charge during a defined $0/kWh window can therefore become more valuable.
This is particularly relevant for households with:
large batteries
high winter electricity consumption
relatively small solar systems compared with battery capacity
shaded solar arrays
EVs
several consecutive days of poor solar generation
That does not mean GloBird will always outperform Amber during winter.
It means the value of a predictable free charging window generally increases when solar alone cannot fully charge the battery.
Summer can favour a different strategy.
If your solar system already fills your battery to 100% by midday, the value of free grid battery charging is reduced. A household may instead place greater value on:
dynamic battery optimisation
wholesale export opportunities
preserving battery capacity for high-value periods
responding to electricity-market volatility
That can favour Amber.
But an EV changes this calculation.
Even when your home battery is already full from solar, your EV may still be capable of absorbing tens of kilowatt-hours of electricity.
If the EV is parked at home between 12pm and 3pm, GloBird can still deliver significant value.
For this reason, we would not simplify the decision into Summer = Amber and Winter = GloBird. Your actual energy profile matters more than the calendar.
Possibly, but we would not recommend automatically switching every six months.
Instead, battery owners should periodically review:
solar generation
battery state-of-charge patterns
grid imports
battery capacity
export capacity
household peak consumption
EV ownership
when the EV is normally parked at home
monthly EV charging consumption
current electricity rates
feed-in tariffs
retailer fees
VPP incentives
wholesale market performance
battery compatibility
For some households, one provider may remain the better option throughout the year.
For others, changing energy usage or retailer offers may alter the calculation.
Amber may be a better fit if you:
want direct exposure to wholesale electricity pricing
have a SmartShift-compatible battery
prefer sophisticated automated optimisation
are comfortable with variable electricity prices
have significant export capacity
want to pursue wholesale price spikes
want EV charging flexibility outside a fixed three-hour window
are prepared to accept greater variability for potentially greater market upside
GloBird ZEROHERO may be a better fit if you:
prefer predictable daily benefits
want three hours of $0/kWh electricity every day
want a free-power allowance substantially larger than the standard Solar Sharer Offer
have a large home battery
own an EV that is regularly home between 12pm and 3pm
have both an EV and home battery requiring significant charging
want a larger daily free-power allowance of up to 50kWh
can operate your home predominantly from battery between 6pm and 9pm
value the opportunity for the $1 daily credit
value the current evening export incentive
prefer a structured energy strategy rather than relying primarily on wholesale volatility
Frequently Asked Questions
A: Not automatically. Seasonal solar generation matters, but your actual solar, battery, EV and consumption data
should drive the decision.
A: No, and it depends where you live. The Australian Government’s Solar Sharer Offer requires retailers with more than 1,000 customers to make a regulated three-hour free-power offer available to eligible households in New South Wales, South Australia and South East Queensland. It does not apply in Victoria or the ACT. Retailers can also offer their own products with different windows, allowances and conditions, which is what GloBird ZEROHERO is.
A: The Australian Government states that households can access up to 24kWh of free electricity per day during the three-hour Solar Sharer window. Consumption above that threshold may be charged.
A: GloBird currently publishes a ZEROCHARGE fair-use provision of 50kWh per day, compared with the 24kWh daily allowance under the regulated Solar Sharer Offer. Both apply reasonable-use limits assessed across a billing period. GloBird ZEROHERO is also available in Victoria, where the Solar Sharer Offer does not apply.
A: That depends on your electrical supply and your charging equipment rather than the allowance alone. A 24kWh allowance across three hours is roughly 8kW of continuous draw, and a 50kWh provision is roughly 16.7kW. A single 7kW EV charger uses most of the first figure on its own. Reaching the second generally requires a three-phase connection or a high-capacity single-phase service.
There is no single electricity plan or VPP that is best for every battery owner.
A household with 13kW solar + 27kWh battery + an EV parked at home every afternoon can have completely different electricity economics from a household with 20kW solar + 48kWh battery + an EV that only arrives home at 7pm.
And the difference becomes even greater as Australian homes become more electrified.
Solar + Battery + EV Charger + Heating and Cooling + Hot Water + VPP + Electricity Tariff
should increasingly be considered as one integrated home energy system.
This is why choosing between Amber, GloBird ZEROHERO or another retailer should not simply come down to which company advertises the lowest headline electricity rate.
The right question is: which plan best matches how your home actually uses energy?
Smart Energy Answers is increasingly working with larger battery systems, often alongside EV charging. For these highly electrified households, the difference between a 24kWh free-power allowance and GloBird’s published 50kWh/day reference can be much more significant than it is for a conventional household.
Example: a household with a 36kWh battery and an EV needing around 60kWh of charging each week has close to 100kWh of flexible weekly demand that could be shifted into free-power windows.
How much of that lands inside the free allowance depends on the household’s charging rates, its electrical supply capacity and how that demand is spread across the week.
IS YOUR BATTERY AND EV ON THE RIGHT ENERGY PLAN?
Your battery may already be capable of delivering substantially more value. The opportunity may simply be in optimising when you charge, when you discharge, when you charge your EV, and which electricity plan you use.
Speak with the Smart Energy Answers team to review your solar, battery and EV charging profile and determine which strategy could best suit your home.