Yes. If SEA supplied and installed your Canadian Solar panels, you can contact us for servicing and help with warranty claims. What’s covered depends on your original agreement, the manufacturer’s warranty and your rights under Australian Consumer Law. SEA no longer installs Canadian Solar panels in new systems.
To get help, call 1300 732 679 or lodge a request on our After Sales Support page. It helps to have:
- your installation address and approximate installation date
- your original paperwork, if you still have it
- photos of the panel label, error messages or any damage.
We’ll check your installation records and the warranty that applies, and let you know the next steps. If the work isn’t covered, we’ll explain why and quote before going ahead.
Canadian Solar also accepts panel warranty claims through the online Claim Inquiry Form on its Australian customer support page.
Need help with your system? Call 1300 732 679 or lodge a request with our support team.
After Sales Support
