If your solar inverter is showing an error, note the error code or message, take a photo of the inverter screen or app, and contact SEA on 1300 732 679 or through our After Sales Support page. Where possible, our team starts with remote checks.
Please don’t open the inverter or ask someone else to work on it. It should only be serviced by a qualified technician, and repairs by anyone other than SEA can affect your warranty.
When you contact us, let us know:
- the error code or message
- when it started
- whether your system is still producing power.
If the fault is covered by warranty, we’ll arrange the repair or replacement and manage the claim with the manufacturer. In the first five years, covered faults are fixed at no cost under our Whole-of-System Warranty, including onsite labour.
Need help with your system? Call 1300 732 679 or lodge a request with our support team.
After Sales Support
