If SolarEdge equipment that SEA installed develops a fault, contact SEA rather than SolarEdge. Our support team assesses the issue, runs remote checks where possible and manages the warranty claim with SolarEdge for you. We then coordinate any repair or replacement.
SolarEdge’s Australian Limited Product Warranty (November 2022) covers:
- inverters for 12 years
- power optimisers for 25 years.
SolarEdge’s Australian site states that inverter warranties can be extended to 20 or 25 years, depending on the model, for a one-off fee paid within 24 months of the inverter’s shipment. The extension isn’t included as standard.
The SolarEdge Home Battery has its own warranty document.
To start a claim, call 1300 732 679 or lodge a support request. Include any error message from the inverter or the SolarEdge app.
Need help with your system? Call 1300 732 679 or lodge a request with our support team.
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