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Short answer
After SEA’s 5-year Whole-of-System Warranty ends, your 10-year workmanship guarantee still applies, and many components in an SEA system carry manufacturer warranties longer than five years. SEA remains your first point of contact and will help you get a resolution from the manufacturer, subject to its warranty terms.
From year six:
- Installation faults are still covered by our workmanship guarantee until year 10.
- Product faults are covered by the manufacturer’s warranty, on its terms, for as long as it runs. Check your manufacturer warranty documents for the period for each product.
- Support stays with us. Call 1300 732 679 and our team will manage the manufacturer claim for equipment we supplied.
If a repair isn’t covered by any warranty, we’ll explain why and quote the cost before doing any work.
Need help with your system? Call 1300 732 679 or lodge a request with our support team.
After Sales Support