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Short answer
After your solar system is installed, we explain your equipment and monitoring app, give you your documents and warranties, and tell you about any meter or network activation still to be done. From then on, SEA’s after-sales team is your contact for questions, repairs and warranty claims.
In the first few weeks:
- Use your monitoring app to get to know how much your system produces and when.
- Watch for the meter or network step if we told you one is outstanding at handover.
- Check your insurance. We strongly recommend your system is covered under your building insurance. See Will my insurance cover my solar system?
- Keep your handover documents somewhere safe. You’ll need them for warranty matters, and they should be passed to the new owner if you sell your home.
Questions or problems? Call 1300 732 679 or use our After Sales Support page.
Want advice for your home or business? Call 1300 732 679 or request a quote and our team will be in touch.
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